I provide consultancy and practical advice on all aspects of getting your business onto the web. There are always advantages in storing your information centrally, and during consultation processes which take up valuable business time can often be identified; these are prime candidates for automating in your new online database, which can result in major savings in time.
After all, you're in business to do business, not be a slave to a machine!
How much time do you spend:
- Tracking work done for your customer
- Monitoring costs and project targets
- Creating and issuing invoices and statements
- Keeping track of payments made
- Producing up to date reports
- Sending e-mail acknowledgements and follow-ups
- Managing groups of people - courses, bookings, meetings, etc
- Ensuring your sales staff have the correct information in the field
- Taking customer orders and handling enquiries
- Keeping track of stock and reordering
- Updating your product catalogue
- Keeping your website up to date!
The chances are that you will identify with at least one or more of the above, as a necessary chore that eats into your day. During consultation, the chances are that I can identify these and target them for automation.
I can provide advice on all the technical aspects of setting up and supporting your online database, and recommend a cost-effective hosting and support package.
The overall objective of the consultation period is to end up with a clearly defined map of your business, with your requirements defined, and the interactions between each process understood. This
can then be translated into a technical specification from which to develop your database. Consultation is an ongoing process throughout the development phase, ensuring that the end-user is involved in the look and feel of the final product.
"The system that Charles created for us has been very effective, easy to use and has increased our productivity. We have found him to be very professional and responsive to our needs. We would have no hesitation in recommending him to others."
Stephen Spraggon, CPCAB
|
|
